Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use selorivantaq's financial education services.
Last Updated: March 15, 2025
Information We Collect
When you engage with our business finance education platform, we collect various types of information to provide you with personalized learning experiences and improve our services. This collection happens through different channels and serves specific purposes outlined below.
Account Information
Name, email address, phone number, billing address, and professional background details you provide during registration.
Usage Analytics
Learning progress, course completion rates, time spent on modules, quiz results, and interaction patterns within our platform.
Technical Data
IP address, browser type, device information, operating system, and website navigation patterns for security and optimization.
Communication Records
Email correspondence, support tickets, feedback submissions, and any direct communications with our team.
How We Use Your Information
Your personal information serves multiple purposes within our educational ecosystem. We process this data to deliver effective learning experiences while maintaining the highest standards of privacy protection.
- Providing access to financial education courses and learning materials tailored to your professional needs
- Tracking your learning progress and generating personalized recommendations for skill development
- Sending important updates about course schedules, new content releases, and platform improvements
- Processing payments securely and maintaining accurate billing records for your account
- Responding to your inquiries and providing technical support when needed
- Analyzing platform usage patterns to enhance our educational content and user experience
- Ensuring platform security and preventing unauthorized access to your learning materials
Data Sharing and Disclosure
We maintain strict controls over your personal information and only share data under specific circumstances that support your learning experience or comply with legal requirements.
Service Providers
We work with trusted third-party services including payment processors, email delivery systems, and cloud hosting providers. These partners are bound by strict confidentiality agreements and can only access information necessary to perform their specific functions.
Legal Compliance
In rare circumstances, we may disclose your information to comply with valid legal requests, court orders, or regulatory requirements. We'll notify you of such requests unless legally prohibited from doing so.
Business Transfers
Should selorivantaq undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity. We'll provide advance notice and ensure your data receives equivalent protection under any new ownership.
Your Privacy Rights
Under Australian Privacy Principles and applicable data protection laws, you have significant control over your personal information. We respect these rights and provide clear processes for exercising them.
- Access Right: Request copies of all personal information we hold about you, including usage analytics and communication records
- Correction Right: Update or correct any inaccurate or incomplete information in your account profile
- Deletion Right: Request deletion of your personal data, subject to legal retention requirements and active course enrollments
- Portability Right: Receive your data in a structured, machine-readable format for transfer to another service provider
- Objection Right: Object to certain types of data processing, particularly for marketing communications
- Restriction Right: Request temporary suspension of data processing while we address concerns or disputes
To exercise these rights, contact our privacy team using the information provided at the bottom of this policy. We'll respond to most requests within 30 days and provide clear explanations for any delays or limitations.
Data Security Measures
Protecting your personal information is fundamental to our operations. We implement comprehensive security measures across all aspects of data handling, from collection through storage and eventual deletion.
SSL Encryption
Secure Servers
Access Controls
Regular Audits
Our technical infrastructure includes industry-standard encryption protocols, regular security assessments, and strict access controls. Employee access to personal data is limited to those who need it for their specific job functions, and all staff receive ongoing privacy training.
Data Retention Periods
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes that may arise.
International Data Transfers
While selorivantaq operates primarily within Australia, some of our service providers may store or process data in other countries. When this occurs, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions recognized under Australian privacy law.
We conduct due diligence on all international partners to verify their data protection standards meet or exceed Australian requirements. You can request specific information about data locations and transfer mechanisms by contacting our privacy team.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and gather insights about platform usage. These technologies help us remember your preferences, maintain your login sessions, and provide personalized content recommendations.
Cookie Categories
- Essential Cookies: Required for basic platform functionality, login authentication, and security features
- Performance Cookies: Help us understand how you interact with our platform to improve user experience
- Functional Cookies: Remember your preferences and personalized settings across sessions
- Analytics Cookies: Provide insights into learning patterns and platform usage for content optimization
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality and your ability to access some features.
We never sell your personal information to third parties. Any data sharing occurs only within the specific circumstances outlined in this policy and always with appropriate safeguards to protect your privacy.
Policy Updates and Changes
This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. We'll notify you of significant changes through email or prominent platform notices at least 30 days before they take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
Children's Privacy
selorivantaq's services are designed for adult learners and business professionals. We don't knowingly collect personal information from individuals under 18 years of age. If we become aware that we've collected information from someone under 18, we'll delete it promptly and take steps to prevent future collection.
Privacy Questions and Contacts
For privacy-related inquiries, data access requests, or concerns about how we handle your information:
Email: info@selorivantaq.com
Address: 10 Gellibrand Cres, Reservoir VIC 3073, Australia
Phone: +61452000630
Our privacy team responds to most inquiries within 3-5 business days and will work with you to address any concerns promptly and thoroughly.